Terms of Service

1. Acceptance

By using DigiTag, you agree to these terms. If you don't agree, please don't use the service.

2. Your Account

You are responsible for your account security. You must provide accurate information. One person per account. You must be 18+ to use DigiTag.

3. Your Content

You own the content you create. By publishing on DigiTag, you grant us a license to display and distribute it through the platform. You are responsible for ensuring your content doesn't violate any laws or third-party rights.

4. DM Automation & Meta Platform Compliance

DigiTag's DM Automation feature allows you to send automated replies to Instagram comments and DMs. You agree to comply with Meta's Platform Terms, Developer Policies, and Community Guidelines when using this feature.

Key compliance obligations:

• You may only send automated replies in response to inbound interactions (comments or DMs initiated by the user), per Meta's Standard Messaging Window policy.
• You must maintain an active Instagram Professional or Creator account linked to a Facebook Page.
• You are responsible for the content of automated replies. DigiTag provides AI-generated variation suggestions, but you retain full editorial control and liability.
• You must respect opt-out requests. Any user who replies "STOP" or equivalent must receive no further automated messages.
• You may not use DigiTag to send spam, misleading content, prohibited items, or harassing messages. Violations may result in immediate suspension of DM Automation access.

5. Payments

Payments are processed by Stripe or Razorpay depending on your region. DigiTag charges a platform fee on each sale (see pricing page). Payouts are sent to your connected payment account. Refunds are handled per our refund policy.

6. AI-Generated Content

AI-generated content — including product outlines, PDFs, sales copy, and DM reply variations — is provided as a starting point. You are responsible for reviewing and editing before publishing or sending. DigiTag is not liable for AI-generated content accuracy or the consequences of automated messages.

DM Automation uses a hybrid generation model: approximately 90% of replies use pre-generated variations from a curated pool, and 10% are live-generated based on comment context. Live-generated replies are reviewed by our safety systems before sending.

7. Prohibited Use

You may not use DigiTag to sell illegal content, infringe copyrights, spam, send abusive automated messages, manipulate engagement metrics, or mislead buyers. We reserve the right to suspend accounts that violate these terms. Automated DM safety features (spam detection, opt-out processing, rate limit compliance) are provided as safeguards but do not replace your responsibility.

8. Limitation of Liability

DigiTag is provided "as is". We are not liable for lost revenue, data loss, or any indirect damages. Our total liability is limited to the fees you've paid us in the last 12 months. This includes any claims arising from DM Automation, including but not limited to unintended replies, misinterpreted intents, or Instagram account actions resulting from automated messaging.

9. Changes

We may update these terms. We'll notify you via email for material changes. Continued use after changes means acceptance.

10. Contact

Questions? Email jatinhyder@gmail.com